--- title: "TV Not Connecting to WiFi (You Should Try This Fix)" date: 2024-12-20 author: "Mike Jones" featured_image: "https://techyoy.com/wp-content/uploads/2023/01/tv-not-connecting-to-wifi-1-1.png" categories: - name: "Smart TV" url: "/topics/smart-tv.md" --- # TV Not Connecting to WiFi (You Should Try This Fix) My smart TV not connecting to WiFi was disappointing. And what’s worse was my WiFi was working fine and working well on other devices. So what’s the problem with my TV? Of course, I didn’t waste any time troubleshooting this issue, so here are the steps I took to make WiFi connect and work on my TV! ## What to Do if My TV Not Connecting to WiFi **No matter which smart TV model you own**, here’s a list of actions you need to take when your [smart TV](https://techyoy.com/do-smart-tvs-have-bluetooth/) doesn’t connect to WiFi. - **Disconnect your modem or router** for a full 60 seconds before plugging it back in. - **Let your modem or router set up** and connect to the internet. After that, check if your TV reconnects to the internet. In most cases, **soft resetting your modem or router** will do the trick. But if you still need help resolving this issue, check out the solutions mentioned below. But first. ## Why Won’t My TV Connect to WiFi If your WiFi network is working on other devices but not on your smart TV, it may be due to a **router or modem issue**. However, several other possible reasons can trigger this issue in the first place. Such as: - **Many devices are connected to the same WiFi network.** - **Wrong WLAN channel** - **VPN problems** - **Poor WiFi receiver signal** - **TV software issues** - **Router issues** While other **software problems** can also affect your TV’s connectivity, make sure to follow the below fixes one by one to resolve this issue in no time. [See also Can You Use a Smart TV Without Internet or WiFi? (YES & NO…)](https://techyoy.com/use-a-smart-tv-without-internet/) ## How to Fix the “Smart TV Won’t Connect to WiFi” Issue Regardless of the model of your TV, here’s a list of **common troubleshooting methods** for most WiFi connectivity issues. Keep in mind that the methods may vary from one **manufacturer** to another. ### 1. Double Check Your Internet Connectivity Whenever your TV stops receiving an **internet connection from your WiFi**, double-check how your internet connection is working. First, ensure **all router lights are stable or blinking** and that none of them are orange, red, or any other color that might indicate a warning. ![Check Internet Connection Speed](https://techrt.com/wp-content/uploads/2022/09/check-your-internet-connection-speed.jpg "Check Internet Connection Speed") After that, **test the internet on other devices** you own and see if it works. If the **router is working fine** and other devices are also getting access to the internet, your TV is likely to be the problem. If you notice a **different router light blinking**, then **call your ISP** for further assistance. ### 2. Forget and Reconnect to Your WiFi Network Sometimes, **WiFi connectivity issues** can arise due to **poor signal strength**, so it’s recommended to **forget your WiFi network and reconnect to it using the same SSID and password.** Here’s how. - Press the **Home** button on the TV remote. - Now, go to **Settings > Network and Internet.** - In **SSID details**, scroll down and select the “**Forget network**” option. - Click **OK** to delete the **current WiFi network settings**. - After that, reboot your TV and navigate to “**Network and Internet**” again. - Click on “**Add a new network,**” and your TV will scan for **nearby WiFi networks**. - Click on your WiFi network and type your **password** to reconnect. Check if this resolves the **connectivity issue on your TV**. If you still face the same problem, move on to the next method. ### 3. Connect to a Different WiFi Network Some users may find it baffling when their WiFi not working on TV but working on other devices, like computers and smartphones. These connectivity issues occur due to a **WLAN misconfiguration** between the WiFi source and your TV or several other devices connected to the same network. So, it’s recommended to **connect to a new WiFi network**. ![Connect to a Different WiFi Network](https://techrt.com/wp-content/uploads/2023/01/connect-to-a-different-wifi-network.jpg "Connect to a Different WiFi Network") - Go to “**Network and Internet**” and click “**Add a new network**” or **scan for new networks**. - After that, select your WiFi network and **enter the password** to complete the configuration. Now, check if your TV is connecting to the **latest WiFi** smoothly. If not, move on to the next method. ### 4. Switch Between 5GHz vs. 2.4GHz If your **router supports 5GHz**, make sure to **check manually if your TV is 5GHz enabled** as well. Your TV may sometimes refuse to connect with the **5GHz band** but have no issue connecting to the **2.4GHz band**. So, **switch between WLAN channels** and see if that does the trick. **Loading time and speed** should be fine on the 2.4GHz band unless you have many devices connected to the same network. ### 5. Give Your TV a Static IP Address If your TV doesn’t support the 5GHz band, you can **assign a static IP** to your device. Here’s how. ![Assign a Static IP to Your TV](https://techrt.com/wp-content/uploads/2023/01/assign-a-static-ip-to-your-tv.jpg "Assign a Static IP to Your TV") - Navigate to “**Network and Internet**” using your TV remote. - Scroll down to “**IP settings**” and open it to view all IP addresses available. Its location may vary from one TV manufacturer to another. - Now, open **Command Prompt in Admin mode** on your Windows PC or laptop. - Type **arp -a** to get the list of devices connected to your WiFi network. - **Pick a static IP address** that can be used for your TV. If that’s not doable, you need to buy a new one from a VPN service or your ISP. - Once you do that, click on “**IP Settings**” and select the “**Static IP**” option. - **Enter the static IP address** and **save** it on your television. After that, try connecting to the **same WiFi network** and see if that resolves the issue. ### 6. Turn On Location Access on Your TV Is the **location setting** enabled on your TV? If not, you need to turn it on because it allows your TV to **access nearby WiFi networks**. All **third-party apps** and **Google Play services** need **location access** to provide their services. Even if your TV doesn’t have a **GPS**, the WiFi network can determine the **approximate location**. So, follow the steps below to **enable location access on your TV**. - Press the **Home** button on your TV remote and go to “**Settings**.” - Now, click on “**Device preferences**” to access advanced TV settings. - Scroll down to “**Location**” from the available options. However, you may find this option on the home screen of some TV models. - If Location is turned off, **enable it** so your WiFi can detect your device’s location. ### 7. Verify Time and Date Settings If the **time and date settings** are incorrect on your TV, you may experience **network issues**. This often happens due to **differences in time zone** settings. So, you need to correct your TV’s time and date settings. Here’s how. ![Set Date and Time to Automatic](https://techrt.com/wp-content/uploads/2023/01/set-date-and-time-to-automatic.jpg "Set Date and Time to Automatic") - Navigate to **Settings > Device Preferences.** - Open “**Date and Time**” from the available options. - You won’t see any available options if the time and date are accurate. If it’s inaccurate, change it by choosing “**Set automatic date/time**” and correcting the time zone. - If your TV can **synchronize time**, use **network-generated or broadcast time.** ### 8. Uninstall Unwanted Apps from Your TV Unlike other electronic devices, a TV has **limited storage space**. So, downloading too many apps may cause your TV to slow down and mess up internet connectivity. It’s best to **uninstall unnecessary apps** from your TV to **free up some space**. Here’s how. ![Delete Unwanted Apps](https://techrt.com/wp-content/uploads/2022/08/delete-unwanted-apps.jpg "Delete Unwanted Apps") - Navigate to **Settings > Apps**. In some TV models, you may access the “**Apps**” menu on the home screen. - Select the **app you want to remove** and click the “**Uninstall**” button. ### 9. Toggle DHCP Settings Some TV brands, like Vizio, let you change the **DHCP settings**, which enables your TV to generate a separate **IP address** whenever it connects to the internet. **Turning DHCP on and off** might help resolve the network issue on your TV, so it’s always worth a try. Here’s how. - Hit the **Menu** button on your TV remote. - Go to **Network> Manual Setup**. - Now, enable the **DHCP** settings if it was disabled or disable if it was enabled. **Connect your TV to the WiFi network again** and check if that resolves the issue. ### 10. Check Your WiFi Password Twice Keep in mind that most WiFi networks are secured via a password, so it’s always worth checking that you’re entering the **correct password** into your TV while connecting to a WiFi network. I always toggle the Show Password option so I can check and make sure the password I entered is correct. I won’t have to guess and type again if it comes out incorrectly! ![Check Your WiFi Password Twice](https://techrt.com/wp-content/uploads/2023/01/check-your-wifi-password-twice.jpg "Check Your WiFi Password Twice") For whatever reason, your **other devices may disconnect from your WiFi network** and then attempt to reconnect to a different WiFi network within their range. Similarly, make sure your **TV is not trying to connect to another WiFi** within its range instead of your own. ### 11. Reboot Your TV One of the easiest ways to get your TV back up and running is to **restart the device**. So, unplug your TV from its power outlet and wait for a **whole 60 seconds** before plugging it back in. ![Unplug Your TV](https://techrt.com/wp-content/uploads/2022/08/unplug-your-tv-3.jpg "Unplug Your TV") In the meantime, press the power button on your TV and hold it for **40 seconds**. Once the time is up, plug your TV back in and then try connecting it to your WiFi network again. If connected, **launch the app that needs internet access** to work, like YouTube or Netflix, and check if the WiFi is working fine. ### 12. Reboot Your Router If restarting your TV doesn’t work, try **rebooting your route**r and see if that works. First, unplug your router from the wall outlet and wait **30 seconds** before plugging it back in. Once the time is over, plug your router back in and **check if all its lights are okay**. If it is, try connecting your TV to your WiFi network again and see if it resolves the issue. You can also check the **Network Status page** to see whether your TV has established the connection or not. ### 13. Factory Reset Your TV If nothing has worked so far, try **resetting your TV to factory defaults**. This will **erase all data on your TV** and **restore its settings to the day it was purchased**. Keep in mind that you’ve got to **re-enter the credentials**. Resetting your TV can resolve almost every software, sound, or display issue and help you regain WiFi access. So, make sure to use it as a **last resort**. ![Click on Reset Option](https://techrt.com/wp-content/uploads/2022/08/click-on-reset-option.jpg "Click on Reset Option") - Navigate to **Settings > General or Device Preferences**. - Scroll down to the “**Reset**” option. If it’s not there, check the **manufacturer’s website** or **TV manual** to find the reset option. - In the following window, select “**Reset**” again to confirm your decision. In some models, you may have to enter the **security PIN** to initiate the **reset process**. Contact a **professional technician** for further assistance if you don’t know the **PIN code**. After a reset, your **TV automatically reboots and asks you to connect to your WiFi**. So, it’s the best way to test whether resetting your TV has resolved the issue or not. ### 14. Factory Reset Your Router If resetting your TV didn’t work, try performing a **factory reset on your router** to fix the issue. Here’s how. ![Press the Reset Button Your Router](https://techrt.com/wp-content/uploads/2022/09/press-the-reset-button-on-your-xfinity-router.jpg "Press the Reset Button Your Router") - Keep your **router turned on**. - Now, use a paperclip to **press and hold the pin-hole reset button** at the back of your router. - **Wait for 30 seconds** before releasing the button. - The **router’s lights will start blinking** and eventually reboot. Once it **completes the reboot**, try connecting your TV to the network again and see if that resolves the issue. ### 15. Contact Support If nothing has worked so far, then it’s time to **contact customer support**. If you suspect the problem is with your internet connection, contact your I**SP or the support team** for your television for further assistance. They’ll analyze the situation and provide **troubleshooting methods** to resolve the issue. ## Brand Specific Instructions If you’re still having trouble connecting your TV to the internet, these **brand-specific** instructions may help you to fix the issue in no time. ### A. Samsung TV Not Connecting to WiFi #### 1. Double-Check Your TV’s Internet Connection To ensure your TV is connected to the modem or router, do the following: - Press the **Home** button on your remote. - Go to **Settings > Network Setup > View Network Status** and press **Enter**. - Ensure your TV’s Network is set to **wireless** instead of **wired**. If it is, then change it to a “**wireless”** connection. ![Change Network Settings to Wireless](https://techrt.com/wp-content/uploads/2023/01/change-network-settings-to-wireless-1.jpg "Change Network Settings to Wireless") Here’s **how to change the TV connection setting to wireless.** - Navigate to ****Settings > General > Network > Open Network Settings****. - Set TV connection settings to **wireless**. - After that, check to see if the **wireless device and internet connection are working properly**. - Now, verify the **SSID of your WiFi network** (the **router name** provided by your Internet service provider). - Finally, check the **signal strength of your WiFi network**. If the router or modem is too far away, your TV may struggle to detect the signal strength needed to connect. So, it’s recommended to bring the router or modem as close as possible to your TV. If nothing has worked so far, use a **LAN cable** to establish a **direct connection** between your router and TV. ### B. Android TV Not Connecting to WiFi #### 1. Adjust the Time and Date - Navigate to **TV** **Settings** and go to “**Preferences**.” - Open the **time and date** and choose “**Automatic time & date**.” - Click on “**Auto Synchronization**.” After that, **restart your TV** and check if it connects to WiFi. If that doesn’t work, move on to the following methods: #### 2. Disconnect and Reconnect to Your Network - Open the **TV settings** and scroll down to **Network**. - Open the **WiFi** option and see if it’s **enabled**. - If not, **enable** it. If it is, **disable** it and enable it again. #### 3. Forget and Reconnect to Your Network - Open your **TV settings** and go to **Network**. - Open the **WiFi** option and scroll down to the **“Forget Network”** option. - A new prompt will pop up saying, “**This will remove the information required to connect to this WiFi network, including its password**.” - Now, press **OK** to confirm your decision. - Select your **WiFi** and enter the **password** to reconnect the TV to your Network. #### 4. Change the Network Settings to Static - Go to **Settings > Network > WiFi > IP Settings.** - Choose “**Static**” and press **OK** or **Next** on your TV remote. - **Don’t change your IP address; press the Next button on your remote.** - On the DNS page, change the **primary DNS to 8.8.8.8** and press **OK**. - Now, alter the **secondary DNS to 8.8.4.4** and press **OK**. Restart your TV and try connecting to your WiFi network again. If it connects, but there’s no internet, go to the **Network** and select your WiFi network. Select **Forget the Network** and re-enter the password to access the internet. #### 5. Configure TV Connectivity Issues Using a Laptop ![Changing WiFi Properties to 2.4 GHz](https://techrt.com/wp-content/uploads/2023/01/changing-wifi-properties-to-24-ghz.jpg "Changing WiFi Properties to 2.4 GHz") - Open the **network settings** on your laptop’s desktop. If it’s not there, go to the **Control Panel > Network Settings**. - Open **Change Adapter Settings** and select WiFi. - Now, right-click on the **WiFi network** and choose **properties**. - Click on **“Configure”** and select your **preferred band** under the “**Advanced”** menu. - Change the value to **2.4 GHz** and press **OK** to confirm. Once you do that, try **reconnecting your TV to the WiFi** and see if that fixes the issue. #### 6. Reset Your Television Settings If you are having trouble connecting your TV to WiFi, it is time to **reset your TV**. Keep in mind that this fix will **delete all data from your TV, including accounts, passwords, synced email addresses, and other WiFi connections**. To reset your TV, go to **Settings > Storage and Reset** and click on **Factory Data Reset.** After that, press **OK,** and you’re done. If you’re still experiencing the same issue, **contact your TV manufacturer or WiFi device manufacturer** for further assistance. ### C. Sony TV Not Connecting to WiFi If your **Sony TV** is not connecting to WiFi but the router is working fine, here are some steps you need to follow to fix this glitch. - **Disconnect the devices and components**, including your television and your router or modem. - Now, **wait for a whole minute before plugging them back in**. After that, try connecting your TV again and see if it works. If it doesn’t, try the following fixes on your Sony TV: 1. **Perform a factory reset on your Sony TV**: To do that, press the **Home** button on your TV remote and go to **Settings > Storage & Reset > Restore Factory Settings > Erase All Data.** Once the reset process is complete, enter the password again, and it should now work. 2. If that doesn’t do the trick, you need to **change the IP settings** of your TV. To do that, click the **Home** button on your TV remote and navigate to **Settings > System Settings > Set-up > Network > Network Set-up > Expert > Wired Set-up > Manual.** Now, change the primary DNS to **8.8.8.8**. 3. At last, make sure you **download the latest firmware update** for your Sony TV. To do that, navigate to **Settings > Setup or Product Support or Customer Support > Update**. After that, click **OK** if you don’t have a network. If you do, then select the network you own. ### D. Vizio TV Not Connecting to WiFi If your **Vizio smart TV** is not connecting to WiFi, [VizHDTV](https://vizhdtv.com/5-simple-steps-what-to-do-when-your-vizio-smart-tv-wont-connect-to-the-internet/?cn-reloaded=1) recommends that you do the following. #### 1. Test Your Internet Connection - Press the **Menu** button on your Vizio TV remote. - Select **Network > Test connection, and then** click OK. If you notice a **pop-up message** on your TV that says, “**Download not available**,” it means you’re still not connected to the internet and will need to do the following steps. #### 2. Factory Reset Your TV - Press the **Menu** button on your Vizio remote. - Go to **System > Reset & Admin > Reset TV to Factory Defaults**. - Now, press **OK** to confirm your decision. If you’re still having trouble connecting to WiFi, **check your WiFi connection using a different device**. This will ensure you don’t have trouble with your router. ### E. LG Smart TV Not Connecting to WiFi If none of the above fixes resolves the issue, [LG](https://www.lg.com/us/support/help-library/troubleshooting-your-internet-connection-tv-CT10000018-1426626051711) recommends the following solutions to resolve connectivity issues: #### 1. Disable Quick Start - Press the **gear icon** or the **Settings** button on your LG TV remote. - Navigate to **All Settings > General > QuickStart** and turn it **off**. #### 2. Soft Reset Your LG TV - **Shut down your TV** and **disconnect** it from its power source. - Press the **power** button and hold it for **30 seconds**. - Once the time is up, **plug in your LG TV** and try connecting to your WiFi network again. If nothing has worked so far, **contact the customer support team for further assistance**. ## Frequently Asked Questions **Do Smart TVs Need to Be Rebooted?**You can reboot your TV whenever necessary. However, it’s **recommended to reboot your TV at least once a month**. Remember that restarting your TV is the same as disconnecting it from the power outlet and plugging it back in again. **Does Unplugging a TV Reset It?**Leaving a TV unplugged for a few minutes allows it to “soft reset.” **This process will only clear the “memory” or “cache” stored on your TV**. A factory reset, on the other hand, will erase all data from your TV. **Is It OK to Leave the TV Plugged In All the Time?****No, it’s not.** It’s recommended to keep your TV unplugged at night, as leaving it on standby or plugged in all the time is unsafe. ## The Bottom Line If your Smart TV not connecting to WiFi, don’t worry! This is a common issue that comes with many proven fixes you can use to resolve the problem in no time. In most cases, the TV problem should be resolved after performing the fixes mentioned above. If they don’t, consider contacting the manufacturer for further assistance. Did you get your TV connection back up and running? If so, please share your experience in the comments below!